iCONX turns back time to capture lost switch records

An iCONX customer encountered major network issues, meaning that their switch was unable to supply interconnect data for two months and the episode consigned to history. iCONX’s powerful pre-processer functionalities meant that raw historic records could be accessed, captured, and re-processed through the iCONX system quickly and efficiently all the way to retrospective bill presentment.

  • iCONX processed two months’ missing data and used it to raise accurate invoices to a value of $700,000.

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