Your world is our world
iCONX understands your world. How many software companies can say they truly understand the interconnect and routing business? Our people are genuine domain experts, with many years telco, carrier and interconnect business experience. That’s why the iCONX interconnect billing and routing optimisation software fits so neatly around the needs of your carrier and billing teams, translating our deep expertise into a product that delivers smoother workflow, more effective processes, reduced effort, and more freedom to flourish through high-value activities.
Tina Wagner Head of Interconnect Management, UPC Cablecom
An inspirational employer with global scope
Recognised by the Irish Government as “an inspiration to high-technology companies seeking to export their products and services”, iCONX has a worldwide customer footprint across 22 countries spanning Europe, Russia, Africa, the Middle East, Asia, South Asia and the Pacific Islands.
A certified Microsoft Partner, we are Sarbanes-Oxley compliant, with accreditations including SAS70, ISO27001 and ISO22301, and our R&D programme has been supported by EU investment programs. iCONX has also been recognised by Deloittes as a “Fast 50” technology company for 6 years in succession.
Olga Mordkovich CIO, Tele2 Russia
With iCONX people you can expect much more. Pre-project, you’ll be getting to know the same people that will accompany you through the scoping, delivery and long-term support processes. More than that, you’ll be forming personal relationships with some of the most distinguished and experienced industry experts.
Our project managers have implemented more than 100 similar projects, in 40+ countries, working for some of the world’s largest and most successful telcos.
Our support team, based 100% at our Dublin HQ, and in many cases with us for 10 years+, are not only trained system users themselves, but all with past experience operating the iCONX system on behalf of customers as part of our managed services team. Your queries will be answered with the speed and accuracy that only a proficient system-user can give.
Behind the scenes, our IT, development, network and testing teams work as a tightly-coordinated unit from a central physical location. This links customer feedback and requirements through to system development, build and technical support processes with complete cohesion and control.
iCONX people are the reason we can proudly boast, as a company, that we have the highest standards in consistently exceeding SLAs.
Thomas Salmen CTO, Orcon